Posts by Trigun

Ah damn…no transpose. That’s kind of a dealbreaker….and I already ordered it 🫣

Quote from Burkhard

KEMPER support has offered to you a repair of your defective front panel. These issues could be related. If the PROFILER fails, it might not be able to manage the Remote appropriately.

Remotes are very stable except either the Remote, the cable or the PROFILER is broken or a third party cable is used, that doesn't really meet the documented specifications. Hardware defects are statistically rare but can happen.

Correct, but that was related to the encoder issues. I’ll ship it for repair after I receive the Player. 🤘

Quote from wcar73

I have exactly the same problem. It started occurring the same time as I started experiencing issues with my remotes’s connectivity. I sometimes have to plug the remote cable in 3 times before it reads the profiler head. The brightness of the remote display was affected since then. I have not found the solution yet but will log a support call soon. I keep putting it off as I dread having to send the Kemper in for repairs from South Africa as I have no replacement while its gone!

Did you find any solution? Kemper support didn't really have a solution either when I logged a ticket.

Hooked the kemper up at home yesterday, no issues. So it was the venue after all.

I'm running my Line6 Relay90 for the past 12 years and never had issues before. I do believe that I powered down my Relay 90, and the squeeling was still happening. Might be time to consider a backup amp lol

Hey all,

So yesterday we did a gig at a big venue, and when I was done setting up my kemper, I hooked up my guitar, and the kemper squeeled like a dying pig....

I'm not talking guitar feedback here, but a high-pitched interference-like squeeling. It was also doing it wihtout anything connected to the input.

Best of all, we run 3 kempers, and the kemper of the other guitarist did exactly the same thing!

The only solution, luckily, was to set the noise gate to +10, or we wouldn't have been able to play at all. (noise gate is usually set to +2 or +3)

I've done loads and loads of gigs, from small ones with shitty power-lines, to headliner stuff on big stages and not even once did we encounter what happened yesterday.

I'm pretty sure if I power on the kemper now, it will just work fine (as it did two days before during rehearsal).

Could bad mains power cause this behaviour? Or something with the XLR cables going to the FOH? I actually should've removed the XLR cables from the Kemper to see it that was the cause, but we were in a hurry to set up and start the gig.

But “power hungry remote” does not apply. It works perfectly with another kemper.
and “slightly weaker kpa” neither, as it works perfect with another remote.

That’s the thing: only my remote + my kpa is resulting in weak led lights on the remote.

My kpa + another remote = perfect

My remote with another kpa = perfect

My kpa + my remote = dim leds on my remote ?

Just did. They'll probably scratch their heads too at this one

Offcourse. But that is only to set the contrast level of the LCD. It does nothing to the brightness or the diode led intensity

So at yesterday's rehearsal, I saw that the led diode's (and LCD screen) of my remote were a lot less bright than the ones on the two other remotes (bassplayer and other guitarist).

I mean, the difference is actually huge. In bright sunlight they would probably be barely visible.

We did some testing, and here is the baffling part:

my kemper + my ethernet cable + my remote --> dim leds/lcd screen

my kemper + another ethernet cable + my remote --> dim leds+lcd screen

my kemper + my ethernet cable + another remote --> bright leds/lcd screen (so it's not the PoE of my kemper)

another kemper + my ethernet cable + my remote --> bright lights/lcd screen (so it's not my remote either!)

So as you can see, the issue is really the combination of my remote with my kemper.

Went to system settings and everything is set correctly regarding remote brightness and such.

The other kemper were my remote is working correctly on, has the same OS as mine.

No idea where to start looking for a solution

Just a FYI in case anyone would have the same issue at one point

So suddenly my Kemper started generating incredible noise after playing it for five minutes after powering it on.

Even without anything connected to it, it would generate noise/static at the input section, turning it completely useless.

Did a couple of factory resets at the request of Kemper support, but that did nothing.

So I shipped it off and they repaired it. Luckily it was still just in warranty. Who knows how much that would have cost me. (it was just about to turn 3 years)

They replaced the ICM board, analogue board and a ribbon cable.

Here's the link to the video with the issue: https://www.dropbox.com/s/43pvs9di2f7sb1j/Video.MOV?dl=0