Threads - Profiler related issues and trouble shooting help - Kemper Profiler Forum

No audio in headphones from PC

BD0101 — Sun, 24 Dec 2023 03:12:35 +0000

Thank you Chattavegas - followed your instructions and now I have audio from my computer through my Kemper again.

Direct Profile vs. Monitor Cab Off (Huge difference)

goldensheaf — Sat, 23 Dec 2023 17:22:41 +0000

Quote from bsawyer

I agree with this, but I'm pretty happy with what the IR is doing to the sound in the DAW/in-ears. I think that is working exactly as it should. My issue is that adding any IR to a DI profile changes the Monitor Output sound to my real cabinet (even when Monitor Cab Off is selected).

This is what i am saying, it just not the same.

Control dual switch pedal stays same on each rig

DutchGuitarDude1 — Sat, 23 Dec 2023 10:10:26 +0000

Quote from Kellerblues

No, you can't. External switches are assigned globally, unlike the on-board ones (Stage/controller) that are on Rig base

Thank you!

Performance mode skipping performances going up and down

eglaost — Fri, 22 Dec 2023 17:49:33 +0000

I still have a defective finger

Issues copying profiles/rigs from library to Stage

Gokily — Fri, 22 Dec 2023 14:44:46 +0000

The latest update fixed the issue on my end.
Got popup 3.5 is available for player etc. installed it and works fine now. Even tried to drag and drop 100 profiles, everything imported fine and kemper LCD showed "transfering xxx files" which was not there before

10.2.2.49572 update failed via Rig Manager 3.4.51 but OK via USB stick

pighead — Fri, 22 Dec 2023 11:32:09 +0000

I updated to Rig Manager 3.5.14 a couple of days ago and saw the 10.2.1.48624 PROFILER update . I tried to apply through Rig Manager and it kept failing within the first 30%. I formatted a USB and downloaded the update and put the koas.bin into the OS_Update folder (and the root folder at a different time). The Kemper would not recognize it needed an update. This morning, Rig Manager 3.5.15 showed up as an update for me so I updated it and retried the PROFILER update and it worked perfectly, so I am wondering if it may have just been a bug with Rig Manager 3.5.14 Hope this helps someone.

S/PDIF clicks in 48kHz and 96kHz only

pmaksa — Fri, 22 Dec 2023 01:43:45 +0000

Quote from BayouTexan

And welcome to the forums!

Thank you! 😊

Actually I was not using a daw. It is just the Focusrite with direct monitoring, so the problem wasn’t the buffer size. It could be a sound card bug as well.

The funny thing is that right after I started this thread, I restarted the Kemper. It works since that, and this time the problem does not come back. Maybe the cure is just to write on the forum

Thanks for the hints!

I've got a screw loose.

CKDexterHaven — Mon, 18 Dec 2023 20:33:32 +0000

Quote from Ruefus

Last I recall, there were two US service centers.

Best to contact Kemper Support and get their recommendation. https://www.kemper-amps.com/contact

Edit: There are actually three now: https://www.kemper-amps.com/de…d%20States%20of%20America

Scroll to the bottom.

Display More

Thank you. I guess i was hoping there would be a quick way to do it myself, but i really should have looked up the service center thing first. I just assumed, or 'misremembered' from some other user saying he had to ship it to Germany.... Thank you.

NPRN Midi for dummies

timo — Sun, 17 Dec 2023 18:30:32 +0000

Quote from Yoda Guitar

By the way this example is outdated because Adresspage 75 no longer exists since KAOS Version 6 but Kemper still publish examples that can't work

I've updated the documentation a while ago - maybe it didn't find its way to the download section... I'll check next year...

USB No sound....

Gigetto — Mon, 11 Dec 2023 13:08:49 +0000

Quote from VDubbs

Rig Manager aggiornato e nuovo sistema operativo 10,2 L'audio USB funzionava benissimo prima dell'aggiornamento e non funziona più affatto.
Vorrei tornare al sistema operativo più vecchio ma non riesco a trovarlo, solo quelli VERAMENTE vecchi... non so cosa fare... Voglio giocare e non sperimentare in giro..
Avrei aggiunto questo ad un thread più vecchio, ma sono stati tutti chiusi...

Hello everyone, I have also encountered this problem, I updated it last night and unfortunately the USB audio no longer works. The setting is right and so far I haven't found the solution. I have Windows 10 as an operating system and a strange thing is that when it uploads an MP3 the operating system no longer recognizes it. I unplug the USB proliferate and the MP3 file works. I would like to revert to the previous version....Sorry for my English, all translated by google

Using Dual Kempers: Morph Issues With Second KPA

Matzdafratz — Sat, 09 Dec 2023 16:52:54 +0000

Same problem here, running into that while in Production Rehearsals for an upcoming tour. Did you find a solution for the problem?

Kemper Volume Swelling and Crackling

derdider — Fri, 08 Dec 2023 11:26:33 +0000

Quote from BayouTexan

The headphones share the same output as the main outs - you hear the same on both. I would open up a support ticket.

https://www.kemper-amps.com/contact

Thanks. I contacted support and looks like it will have be sent back for repair

Mon temper affiche ce message d erreur to tu arrêtes pendant la mise à jour

ToH2002 — Mon, 04 Dec 2023 15:32:37 +0000

Hey there,

just a quick reminder - the general consensus is to use English as the common language here in the forum. There are language-specific areas (also a french one) in the "Babylon - local language threads" section of the forum, where you are more likely to get support posting in French.

From automatic translation, I assume that you had this error during the update process with Rig Manager. One thing to try would be to do the update the "traditional way" with a USB stick instead of using the Rig Manager - that may help. If it doesn't please open a support ticket with Kemper: https://www.kemper-amps.com/contact

Browse mode skipping profiles when using the buttons on the toaster or remote (solved - user error)

Burkhard — Sun, 03 Dec 2023 15:13:28 +0000

Welcome!

But I don't want to use USB audio... How do I use SPDIF like before, is it possible?

Apiary — Sat, 02 Dec 2023 13:19:09 +0000

I’ve managed to get something working but there is no doubt the menu’s inside output section have changed and as a result I’m sure I can’t quite achieve what I was doing before due to the splitting options. The different types DI, Stack, Mono Left etc are only available on particular outputs. I wish I had a picture of it before. I also don’t really understand terminology of the input type where you choose if you’re ramping or recording because I have to have it NOT on ramping to get what I want. Like I said in my original post, why would DI outputs be available if you were reamping? You’d never use that

Pedal position inconsistent

Kim_Olesen — Fri, 01 Dec 2023 13:54:48 +0000

Thanks Burkhard. Will probably have some pre show time tonight to look into it.

Volume Pedal Position

DutchGuitarDude1 — Fri, 01 Dec 2023 08:53:18 +0000

Quote from Kemper Support #1

you can lock the position of the volume pedal by activating the VolPedLck function on the volume pedals setting page in the rig menu. Please note that you need to do that for the browse mode and perform mode!

Thank you

Solved: USB Audio NOT working in the latest build...

COMPADRE — Wed, 29 Nov 2023 07:57:50 +0000

Found a fix,

went into sound options > playback > interface > properties > controller > uninstall controller > plug in kemper via usb again

i dont understand this message form support. can anyone help?

Kemper Support #1 — Wed, 29 Nov 2023 06:49:16 +0000

you have submitted multiple tickets for the same issue that were combined into a single ticket.

USB Audio not working on 10.2 Beta

kubick — Wed, 29 Nov 2023 06:35:10 +0000

I had the same problem as you! And I mannaged to solve it (for me at least). I was able to run sound in windows to profiler via usb until yesterday evening I decided to update to 10.2... So it was long night to find a solution.

Here steps that helped me.

1. Install asio4all or suitable asio driver (I have motherboard with realtek so I use asio4all)

2. Install voicemeeter. It's software mixer to rout windows sound to asio

3. set in windows settings output to voicemeeter

4. set in voicemeeter output to asio4all

5. and finally set in asio4All output to profiler

Hope it will help you!