Just upgraded to rig manager 3.4.32 and USB connection is not recognised , anyone with similar issue please . Very annoying
Rig Manager 3.4.32 mac OS M 1 chip won't recognise USB
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i am having the same problem. Come on Kemper, i have a gig this weekend and need this to work!!!!!
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please try to use decent/high quality USB cables / adaptors.
The updated USB communication is running at a higher speed than before, that is why the quality of the physical USB connection (cable/adaptor/hub) itself has become more critical than before.
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please try to use decent/high quality USB cables / adaptors.
The updated USB communication is running at a higher speed than before, that is why the quality of the physical USB connection (cable/adaptor/hub) itself has become more critical than before.
with the RM and Profiler connection being sensitive to what USB cable and adapters are used, and given that many new computers (Mac's) no longer have USB-A outputs but rely on USB-C, so an adapter is necessary, it would be great if Kemper could list the USB cables and hubs/adapters that it recommends. Much like was done with POE injectors.
It is hard to objectively determine what a "decent/high quality USB cable and adapter" would be from most advertisements.
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with the RM and Profiler connection being sensitive to what USB cable and adapters are used, and given that many new computers (Mac's) no longer have USB-A outputs but rely on USB-C, so an adapter is necessary, it would be great if Kemper could list the USB cables and hubs/adapters that it recommends. Much like was done with POE injectors.
It is hard to objectively determine what a "decent/high quality USB cable and adapter" would be from most advertisements.
unfortunately there is no real way of telling that from advertisements.
but on the bright side: it seems that the very vast majority of the cables/adaptors out there seem to be OK... there is really only a very small number of users reporting problems (and we even don't know for sure this is due to the cabling)
so our advice is: if you have connection problems with a Stage model and >OS9, but not with <OS9.. please try another USB connection cable if possible
it's a good idea for Kemper to make a list of verified and tested cables however, so we will take this into consideration.
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I've deleted a bunch of unrelated messages. This thread is about connection issues and not about crashes or other problems one might have with Rig Manager. To those whose messages were deleted: please make your own thread and supply more details than you did here. Idealistically contact, that's the faster and easiest way to get assistance.
