found my backup, thanks!
Posts by coughlinkelly
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I have a folder called "Autobackup" here: /Users/YOURUSERNAME/Documents/Kemper Amps/RigManager/Autobackup
thanks! I will take a look.
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Hi, my 27 inch imac finally died and I didn't properly backup my rig manager data. What would be the path to the data if I have my old hard drive accessable? Thanks
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I just tried these and holy crap, I've owned many hand wired tweed deluxe amps and these profiles are THE BEST I've ever heard !!!!! Thanks so much! I'd pay for these......
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I have to say I was pretty impressed with the customer service I received from both Kemper support in Germany but particularly Parker from Kemper Americas team. They replaced my Kemper that had a faulty input and all I can say is they just won me over as a customer for life! Thanks Kemper and thanks so much Parker! Package should arrive today.
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I sure have heard of Louis Electric and would LOVE to see some Cobra profiles !!!!
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You are welcome!
Sometimes e-mail providers filter e-mails already on their servers before these even reach our client PCs. I do experience this with my privat gmx account quite frequently.
you can delete this thread if you wish. My Kemper is enroute to Kemper USA so all good. Thx.
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Kemper has now been shipped to USA, super happy! Thanks all!
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Generally, our US based team takes care of repairs of units shipped to Canada. The German team handles repairs in Europe.
The first colleague involved in your case didn't realize right from the beginning, that you are located in Canada, but then he did and sent you a message on October 9th, that he will involve our US based organisation and he did the same day. Our US general manager is involved and they will get in touch with you asap. Sorry, for the delay!
Your Stage is covered by our 36 months manufacturer warranty anyhow.
Thanks Burkhard. I've been checking my junk mail folders for weeks and can honestly say I never got a reply from the German office. I did get an email on Friday from the US based team with a UPS label, now I'm just waiting for the letter for customs that I attach to the box. I can't thank you enough for your help here. Cheers
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Maybe Burkhard can help?
Call them in your early morning hours. Be nice despite frustration.
Thanks guys SO VERY MUCH !!!!! I've already got the instructions and label to ship to USA. Thanks again !!!! I really really appreciate this !!!!!!
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Hi, I opened a ticket (Ticket ##KA00197213) around early September as my input on my Kemper stage stopped working. Kemper was quick to reply and eventually we agreed that I had to send my Kemper to Germany. I'm in Canada. It costs almost $500 to ship my Kemper to Germany. So, I took my Kemper to my local music store who has a resident tech that fixes pretty much anything electronic. He was trying to get a schematic from Kemper or at least wanted to know the part number of the input circuit so that he could order one. SO, fast forward 4 weeks and I reply to the same ticket threat I had with Kemper support and no reply. Tried again, no reply. Days are passing, I check my JUNK MAIL folders, NOTHING. So, I opened another ticket with Kemper referencing my other open ticket. Not getting any replies. I've now been without my Kemper for over two months now, meanwhile a friend of mine in USA can get his Kemper sent to get fixed to a US location in a matter of a week or two. But I have to send mine to Germany at an insane cost???? This is just crazy. I want to buy another Kemper as a replacement but now very worried that this could happen to me again. Hoping somebody from Kemper support will read this. I'm in Canada btw. Willing to pay whatever shipping it is to send it to USA to get fixed.
Signed,
A very frustrated Kemper user with very limited options right now......
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What happens is I click on a profile to make it a favorite, then I do it again on another profile and it wipes out the one I just did......the only way it "stores" it is if I click "Store Rig".
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Ok that's what I thought. So Rig Manager is buggy.
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Hello, excuse me if this is a dumb ass question, but do I have to click "Store rig" in Rig manager in order to save the "Favorite" feature? It appears that I do, I just want to confirm this is the intended functionality. To me, it makes sense that I should just be able to right click numerous profiles and select "Favorite" without having to "Save rig in profiler" or "Store Rig". Thanks!
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Thanks, appreciate your comments Monkey_man
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Cmon....Im sure it was just sounding off !
I too have been totally dumbfounded by some of the KPA processes, I recently tried to create a new performance from within RM and totally gave up.
Im not sure why but it seems that the logic isn't...well....logical ?
I love my KPA sounds, but the user interface is totally alien to my expectations.
I don't particularly need to hit anyone because of it...
It's extremely refreshing to see people as frustrated as I have been as I bang my head against the wall trying to understand Kemper's workflow. They really should take some cues from Fractal in terms of software & rig design. I know it's different technology but at the end of the day we're still dealing with amp and FX blocks; and the fact that it's been out for 9 years and we still don't have a rig editor in production is just mind blowing...but alas. The tones are to die for and I'm in heaven each time I plug in....I guess you have to have some yin with your yang.
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Ok, I'm officially an idiot. I didn't see the "same time". Who reads manuals anyways?
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Admin, just delete this thread. I'm obviously not being understood; maybe it's because I've been in Fractal land for too long and my brain isn't functioning right. Thanks for the replies. Not trying to be an a-hole here.
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Well that my friend is KEY LOL
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When I say default, I mean when I use the Browse button to select the Wah; settings are loaded, and I never set them; so, in my opinion, those would be default.. What am I not explaining correctly here? You are obviously not understanding my statements.
