Is anyone else still experiencing performance mode skipping performances going up and down? For example, if I am on performance four and hit the up arrow, it sometimes goes to six. This happens both with the physical buttons on the Kemper and using a midi controller.
Performance mode skipping performances going up and down
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This is still a known issue. I thought I had seen where it had been resolved, in a firmware update, but I must have been mistaken.
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Any Performance or a particular suspect?
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I reported this to support some time ago. Was doing it to me sometimes on 7.1.22. Just updated to 7.2.2 and it still does it.
I notice it around performance 1-5, but maybe that's because I spend most of my time there.
It seems that once it has done it, it doesn't do it again until a power cycle...and not always.
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Here is my support email FYI
Had a small issue with 7.1.2
Still have it with 7.1.3
Nothing connected to KPA (Head)
Here is a set of steps taken:
A: Set the Performance number and shut down the KPA with Chicken knob
B: After a few seconds, start up the KPA directly into Performance mode and observe what Performance number it has started in.
C: Select a different Performance using up or down buttons and observe the Performance number
I did this a few times and here are some results
A B C
1 : 1 : 3 using up button once
3 : 3 : 1 using down button once
5 : 5 : 4-3-1 using down button three times
A couple of times I started the KPA up and Performance #1 was selected, even though the sounds from Perf #2 were actually playing. When I pressed the up button once, it jumped to Perf #3.
It seems that everything is OK once this “jump" has been made.
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I cannot reproduce such behavior with current OS and my data at all.
My impression is, there is only a problem with one of your Performances: #2.
I would overwrite that Performance and rebuild it from scratch.
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Good idea, thanks Burkhard. Not sure where my problem solving skills disappeared to...it looks so obvious now.
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I cannot reproduce such behavior with current OS and my data at all.
My impression is, there is only a problem with one of your Performances: #2.
I would overwrite that Performance and rebuild it from scratch.
Thanks. I actually had to redo the performances, due to another bug. The problem persisted after that.
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Then please open a support ticket and send a PROFILER backup including the Performance in question.
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Then please open a support ticket and send a PROFILER backup including the Performance in question.
I did. It is a known issue.
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Also having this problem...
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Yeah, same here (still).
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Same here, although haven't seen if for about a week now.
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Just dropping a note that I'm having this problem too, on FW 7.3.1. It happens every 5th time or so I use the up or down performance change button on the head. I'm not clicking too fast, going quite slow. Can happen in either direction, no particular performance number. I re-initialized all performances in rig manager and then copied performances in again in different slots (and some different performances), and it happened again.
Going to send a support ticket with links to a video and a backup.
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Its not a performance slot problem as this has been happening to me for a long time now on all different performances (and I have a lot!!). It happens whether i arrow up or down
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Do we really all have to send support tickets and send profiler backups etc? Clearly this is a common problem, and not user error...
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alligatorlizard, I got a response back from Kemper support that it’s a known issue and will be fixed in a future update.
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Thanks for the update. Good to know the fix is coming.
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Same problem here..... Performances not being stored correctly. Kemper stage.
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After the update, mine is still skipping. It is random and not related any particular performance.