Please help ! Strange remote behaviour on activating morph

1st Official Post

    Good evening !


    Since a few hours I note my remote is no more working a usual.

    Working in Browser mode, Rig Manager active or not.

    No connection issues, I use a POE Injector and a short Ethernet cable (3 meters)


    For many years this worked fine :

    Changing rig with a "double-click" ends up in the ordered rig with active morph (upper LED).



    But now : I can see morph is turned on shortly and is turned off a few hundred milliseconds later. ?!?

    I have to wait 1 or 1.5 seconds until activating morph stays activated.


    EDIT : Another strange thing : switching from a morphed rig to another rig
    I see the next rigs´s upper LED and hear the next rig morphed for approx. a half second.



    Is there a quick solution, I have a gig next saturday !


    I tried :

    - restart the Toaster

    - software update to actual 10.2.2 (had a official 10.x before, don´t know which one. But showed the same)

    - disconnect/connect the remote

    - using my own (Beta-State) MIDI Floorbard the problem doesn´t exist.


    Best regards


    Bernhard

    • Official Post

    No, and that's not needed - doesn't get tired.

    I would check, if the PROFILER works normally without Remote attached.

    Then add the Remote with either the original or a functional short standard cable.

    In doubt please open a support ticket.