Hello,
I’ve had my Kemper for a while now. It was working perfectly fine until I had to install the last update. The whole thing got stalled and I had to restart my computer and Kemper. I turned it back on and then realized I had to reinstall the firmware when I saw the no data screen.
I have reinstalled the 7.1 version and it worked for 2 minutes froze and then that was it. I have gotten it to that point 2 times now but have not been able to do anything past the browser screen. And then it would give me the clock and time code error and would not come off of it so I would have to restart it.
when I turn it off it erases the programming and then gave me the no data message while loading. Now it’s not installing the 7.1, and it will get to a loading screen, flash, and then go back to the previous screen and repeat the cycle.
This definitely seems like a program issue but for the life of me I cannot figure it out. I’ve tried multiple versions and multiple button holds and nothing seems to be working. I have turned in a ticket but I hope this does not mean mine is dead. Not in a great place to go get another one. So any help is appreciated. Thank you in advance